BUSINESS CENTRAL RESCUE INCIDENT
START HERE
Request a review
Keep it short. We only need enough detail to decide whether the issue qualifies and where to start.
Stuck on a Business Central issue?
We will review one qualified Business Central problem at no cost.
If your company has been struggling with a difficult Business Central issue that you have not been able to resolve, triniT Partners can take a look and help identify a practical next step.
No charge
No obligation
No sales pressure
Experienced consultants
Your issue is reviewed by people who understand Business Central, ERP, reporting, and Microsoft business systems.
Useful next step
If the issue needs more work, we explain the path clearly before anything moves forward.
What It Is
What is a Business Central Rescue Incident?
A Business Central Rescue Incident is a no-cost review of one significant Business Central issue. It is designed for companies that are stuck on a difficult problem and need experienced guidance.
You do not need to switch partners or sign a long-term support agreement. You just need to tell us what is happening so we can review the issue and determine whether we can help.
Who this is for
This is for organizations using Microsoft Dynamics 365 Business Central that have one difficult issue they have not been able to resolve.
The issue may be technical, operational, financial, reporting-related, integration-related, or tied to how Business Central is set up.
This offer is not meant for basic questions like password resets or simple how-to requests. It is meant for meaningful problems where experienced Business Central review can help move the issue forward.
How It Works
A simple process to get the issue reviewed.
We keep the first step simple so your team can explain the problem without starting a giant consulting process.
1
Submit the issue
Send basic company information, contact details, environment details, and a short problem description.
2
We review it
Our team reviews the request to understand the issue, context, and whether it qualifies.
3
We take a look
If the issue qualifies, we schedule time to review the problem and identify a practical next step.
4
You decide next
If more work is needed, we explain the options clearly. There is no obligation to move forward.
Qualified Issues
What problems may qualify?
The Rescue Incident is meant for meaningful Business Central issues where a senior review may help uncover the cause, improve direction, or move the problem forward.
Examples of issues we can review
✓
System performance issues
✓
Integration problems
✓
Financial reconciliation issues
✓
Inventory costing questions
✓
Production or assembly setup problems
✓
Workflow issues
✓
Job queue automation problems
✓
Reporting issues
✓
Copilot or AI agent setup questions
✓
Other significant Business Central problems
This offer is intended for significant Business Central issues, not routine support requests, general training, or basic how-to questions.
Why We Offer This
Helping the Business Central community.
Sometimes companies get stuck on one difficult issue and do not know where to turn. The Rescue Incident gives qualified organizations a way to get another set of experienced eyes on the problem.
It also reflects how triniT Partners works. We believe companies should be able to speak with experienced consultants, get honest guidance, and understand their options without layers of sales pressure.
After You Submit
What happens after I submit?
triniT Partners reviews the information you provide. If the issue appears to qualify, we will reach out to schedule time to learn more.
If the issue does not qualify, we will still try to point you in the right direction when possible. If the issue requires paid work beyond the rescue incident, we will explain that clearly before any work begins.
FAQ
Business Central Rescue Incident FAQ
Is this really free?
Yes. triniT Partners will review one qualified Business Central issue at no cost. If additional work is needed, we will explain your options before moving forward.
Do we have to switch partners?
No. You do not have to switch partners or sign a long-term agreement. This is a no-obligation review of one qualified issue.
Is this the same as ongoing support?
No. This is not ongoing support or a replacement for a support plan. It is a one-incident review designed to help with one significant Business Central issue.
What kinds of problems qualify?
Meaningful Business Central problems may qualify, including performance, integrations, reporting, financial reconciliation, inventory costing, workflows, job queues, Copilot, AI agents, and other difficult issues.
What information do you need?
We ask for company information, contact details, Business Central version, deployment type, current partner status, issue history, and a short description of what has been tried.
What happens if the issue does not qualify?
If the issue does not qualify, we will still try to point you in the right direction when possible. If the issue requires paid work beyond the rescue incident, we will explain that clearly before any work begins.